Digitalisation of Supply Chain Management and Firm Performance
The widespread adoption of information technologies (IT) characterising the recent competitive advantage scenario has been of great interest to researchers and practitioners. An important management question today is whether the anticipated economic benefits of information technology are being realised. There have been contradictory findings in the literature regarding its impact on firms'productivity. While the debate known as the “IT productivity” paradox still endures, empirical studies have not shown consistent results to clarify how IT offers benefits to the owning firms.